AZUREPRIVATE DINING

WhatsApp Communication Line Privacy Notice

WhatsApp Communication Line Privacy Notice

Last updated: August 2026 (Son güncelleme: Ağustos 2026)

This notice has been prepared by the data controller Azure Private Dining ([COMPANY LEGAL NAME], [ADRES], [EPOSTA]) pursuant to Article 10 of Turkish Law No. 6698 (KVKK) and the Communiqué on the Obligation to Inform, specifically for communications you initiate with us via the WhatsApp contact button (wa.me link) on our website. For general information, see the Privacy Notice on the Processing of Personal Data.

1. Nature of the WhatsApp Channel

WhatsApp is a messaging service operated by WhatsApp, part of the Meta group, with servers located abroad. The button on our website is merely a wa.me link; no data is transferred to WhatsApp unless you click it. Once you click and message us, the communication takes place over WhatsApp's infrastructure.

Using WhatsApp is not mandatory. You may always reach us via the contact form on our website or via [EPOSTA], without your data being transferred abroad.

2. Personal Data Processed

  • Your phone number and WhatsApp profile name/photo (depending on your profile settings),
  • The content of your messages (including information you share about your event request),
  • Date/time information relating to the messaging.

Important: Allergy, dietary or health-related information may qualify as special-category personal data. We recommend that you do not share such information via WhatsApp; please use the dedicated field in the event request form instead (with its separate explicit-consent checkbox). If you nevertheless send such information via WhatsApp on your own initiative, it will be processed solely to handle your request and, where necessary, your explicit consent will be confirmed.

3. Purposes and Legal Bases

  • Receiving and responding to your contact and event requests, and conducting quotation and reservation processes — Article 5/2-c KVKK (directly related to the conclusion/performance of a contract) and Article 5/2-f (legitimate interest).
  • Marketing messages are sent via WhatsApp only if you have given a separate opt-in consent in accordance with Law No. 6563 and the İYS legislation.

4. Cross-Border Transfer (Article 9 KVKK)

When you communicate via WhatsApp, your personal data (your number, messages and related metadata) are, by the nature of the service, transferred to WhatsApp's servers located abroad and are additionally processed by WhatsApp/Meta under their own privacy policies. Please note:

  • Cross-border transfers are subject to Article 9 KVKK as amended by Law No. 7499. Under this regime a transfer may rely on an adequacy decision of the Personal Data Protection Board; in its absence, on appropriate safeguards (e.g. standard contractual clauses notified to the Board); or, failing these, on the incidental circumstances listed in Article 9/6.
  • As of the date of this notice, no adequacy decision has been announced by the Board for the countries where WhatsApp's servers are located. The transfer that occurs if you use this channel relies on your explicit consent (Article 9/6-a KVKK), given by initiating communication via WhatsApp of your own choice after being informed of the possible risks through this notice. If you do not wish to give explicit consent, please use the contact form or e-mail instead of WhatsApp.
  • Possible risks: the countries to which your data are transferred may not provide protection equivalent to KVKK; WhatsApp/Meta may process metadata as an independent data controller under its own policies, over which we have no control. WhatsApp's privacy policy: https://www.whatsapp.com/legal/privacy-policy
  • According to WhatsApp, message content is end-to-end encrypted; however, metadata (number, timestamps, device information, etc.) is processed by WhatsApp.

5. Other Recipients

Request information you send via WhatsApp is shared only with parties necessary for providing the service (e.g. competent authorities where legally required), within the framework set out in the general privacy notice; it is never sold to third parties.

6. Retention Period

Request data contained in WhatsApp correspondence is retained, after the request is concluded, for a reasonable period determined with regard to the limitation periods of the Turkish Code of Obligations ([RETENTION PERIOD — e.g. 2 years]; 10 years under Article 146 TBK where a contract is concluded), and is then deleted from our devices. Retention on WhatsApp/Meta's own systems is subject to WhatsApp's policies.

7. Your Rights and Applications

Your rights under Article 11 KVKK (to learn, request information, rectification, erasure, to know third-party recipients, to object, compensation, etc.) also apply to data processed through this channel. You may submit applications to [ADRES] or [EPOSTA] in accordance with the procedure on the KVKK Application Form and Procedure page; applications are concluded within 30 days at the latest.

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This English text is provided for convenience; the Turkish version prevails.